1. Navigate to the Action planning site that is not opening.
2. Copy the Webpage address. Ex: http://...
3. Open the settings (Tools) icon in the top right corner. The icon looks like a gear.
4. Open Internet Options
5. Click the Security tab. Then select the big green check mark labeled Trusted Sites.
6. Select the Sites button next to the Trusted Sites description.
7. Remove all other websites listed in the Websites box.
8. Paste the webpage address you copied in step 2, and Add to the Websites box below.
9. Close all browsers and windows. Then navigate back to the Action planning site to verify it now opens.