How to understand the sync status of OneDrive files


OneDrive icon status


• Solid blue cloud icon — Indicates that a "OneDrive for business" account is configured. The sync is up-to-date, and there are no problems.

• Solid gray cloud icon — OneDrive is running but isn't connected to any account, or you're signed out.    


• Cloud icon with arrows forming a circle — OneDrive is actively downloading or uploading files and folders to the cloud.


• Solid red with white X icon — OneDrive is running, but there are sync problems that require your attention.


Files and folders statuses


• White cloud with blue borders icon — Indicates that the file is only available when you're connected to the internet, and it's not using local storage. You'll need to double-click the file to finish the download and open with an application.

• Solid green with white check mark icon — You'll see this status badge when using the "Always keep on this device" option to ensure important files are available offline.

• White icon with green borders and check mark icon — File is available offline, you can open them without an internet connection, and they're taking up local storage space.

• Cloud icon with arrows forming a circle — Indicates that a file is currently syncing.

• Solid red with white X icon — Alerts you that there is a problem trying to sync a particular folder or file.