Who Is This For: Internal Agents.

Where Will This Solution Be Located: Salesforce CRM Market Object

When Does This Solution Apply: When a new market is added to the integration between GIS and Salesforce CRM


Navigate to the Markets object 


Select Go to view all Markets and ensure the Market doesn't currently exist


Once you have confirmed it doesn't exist, select the "New Market" option



In the Market Name field, enter in the name of the market in Upper Case followed by GIS


In the DB Name field, enter in the name of the Market as it appears in the PR-SQL01 server. The DB name must match sentence case and spelling to what is on the server, please see screen shot below of example.

The integration uses this field to determine which market to populate.