Desk Phone Training

Forwarding Your Phone to Cell

  1. Press the button underneath Fwd All as shown below

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  1. Enter the phone number you want to forward your desk phone to

Note: Remember to dial 8 if you want to forward your desk phone to an external number

 

Dialing Out to External Numbers

  1. When dialing an external number such as a cell phone dial 8, then the number including extension as shown below.

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Accessing the Address Book

  1. Press the button with the book icon shown below.

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  1. Press the bottom of the circle pad to select Corporate Directory as shown below


 

 

  1. Press the center of the circle pad to select Corporate Directory
  2. Type out the first and last name of the person you are trying to reach and press the button underneath Search as shown below

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Transferring Calls

  1. Press the button with the icon that looks like a person with an arrow shown below.

  1. Enter the internal number you want to transfer them to.


 

 

  1. Press the button below Transfer to complete the transfer

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Checking VM

  1. Press the button that looks like an upside-down pair of glasses as shown below.

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  1. You will then be asked to enter your pin to access your voicemail.  The default pin is 123456


 

 

Conferencing

  1.  Make sure you are on a call with the one of the individuals that you want to participate either by calling them or having them call you on your desk phone.
  2. Press the button the looks like a group of people to start your conference.

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  1. Enter the Phone Number that you want to conference in.

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  1. Press the button underneath Conf to finish conferencing in the third participant.

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