Purpose: The purpose of this document is to give instructions to the Field Technicians on how to login to the FSL mobile app.
About Field Service (FSL): Field Service Lightning (FSL) is Salesforce’s field service solution. It is an onsite job management platform with real-time collaboration capabilities. FSL allows L. Keeley to automatically manage Field Technicians by streamlining both the customer and employee experiences.
Who is this for: Keeley Construction Field Technicians
Once you have downloaded the app (Instructions Here) you will need to login to the Salesforce - Field Service App. To login to the Field Service App you will use your Salesforce credentials sent to you by your Supervisor or Systems Administrator. If you have not received login information please reach out to your supervisor.
1. Open the app on your mobile device.
2. On the top right of the Log In screen click the gear icon.
3. For Production/Live environment select "Production." For our Sandbox/Testing environment select "Sandbox."
4. Enter your Salesforce LogIn credentials. *Note: You will have different login credentials for Production and Sandbox
If you forgot your password you can click on "Forgot Your Password" enter your Username and click continue.
If you have any further issues reach out to your supervisor.