1. Login to https://mobileadmin.zscalertwo.net/
2. Click on "APP Profiles" on the top menu bar.
3. Click on the edit pen on the "TLS only" policy.
4. Click on the drop-down arrow under the users section and add the user that needs to have DTLS disabled and click "done" at the bottom.
5. Click "Save" at the bottom this pop menu.
6. Have the user update the policy on the more page in the zscaler client connector and verify that the app policy shows "TLS Only"