Purpose:
General outline on creating a new hire from scratch, with links to every important step.
In order to create a new hire, you must have approval from People Ops. When the IT Service Catalog launches, all new hires will need to be approved. If submitted the old way by Grace Kmetz, no approval needed since submitted by someone in People Ops.
Steps on Creating a New Hire:
1. Locate New Hire Account in Active Directory and confirm email is created and licenses applied.
2. Go Through AutoPilot Process (if device was not pre-provisioned)
3. How to Set up an iPhone for a New Hire (optional)
4. How to Set up an iPad for a New Hire (optional)
Extra Tools:
How to Handle Tickets That Are For Hardware That Were NOT Submitted Through the Service Catalog