Purpose

This process outlines the steps for moving a phone/data line from one Apple or Android device to another on the Verizon network.


Step-by-Step Process

1. Gather Required Information

To create a new phone line, there are three things you will need to start:

  • Access to the Verizon Business Portal

  • The old device's IMEI number or phone number

  • The new device's IMEI number


2. Log In to the Verizon Business Portal


3. Go to Number You Want Moved

  • After signing in, type in either the old phone's IMEI or phone number. Hit enter and click on the resulting phone line.



  • Type in or paste in the IMEI number in the IMEI field and hit TAB. Click Validate. Choose Embedded SIM and click Continue.



  • Check any boxes agreeing to terms and conditions and click Submit Order.