Keeley Companies

1. If you are getting this error, you will need to contact the Sage People Support line: 314-655-9333

1. When you are requesting Vacation/PTO/Absence of any kind, be sure to have the "Start Date" either the day of or in the future. Having this date...

Description: This article is a troubleshooting guide for any user who has attempted to access the Workforce Experience page, but have instead been redirecte...

1. When you try to add a "%" at the end of your 401K amount, it will bring up an error. 2. You will need to remove the "%"...

1. In the Benefits section, if you add a dependent in either the Medical, Vision, or Dental, and click on "Save and New" but select "Cancel&q...

1. In Benefits, after selecting "New Benefits" in either Medical, Vision, or Dental, if no first or last name is typed out, it will cause an error...

See Basic Life Insurance section for steps and error. 

The attached solution document walks you through the steps to troubleshoot a user not being able to see the enroll button with Sage People Portal.