Applies to: Lenovo ThinkPad, IdeaPad, Yoga, Legion, and other laptop series
Purpose: To power cycle an unresponsive laptop or perform a system-level reset to factory defaults.

🧭 Force Power Reset (Hard Shut Down)

Use this if the laptop is frozen, has a black screen, or is not powering on properly.

Steps:

  1. Disconnect the AC adapter (power cable).

  2. Press and hold the power button for 30–60 seconds to drain any residual power.

  3. Reconnect the power cable.

  4. Press the power button to attempt a normal boot.

Optional: Use the Emergency Reset Hole

  • Locate the small pinhole labeled with a battery or reset icon (usually on the bottom cover).

  • Insert a paperclip and press for 10 seconds.

  • Wait a few seconds, then press the power button again.

🆘 Need Help?

Contact the IT Service Desk if:

  • The device doesn’t respond after reset.

  • The Novo button is unresponsive.

  • You require a full OS reinstall