For Keeley'ns

This portion of the Knowledge Base is dedicated to the most prevalent issues Keeley'ns face on regular basis.

Changing Keeley Password
Changing Keeley Password How to Change Your password from the Office   Make sure you are at the windows desktop.  If you are unsu...
Tue, Oct 21, 2025 9:06 AM
📁 OneDrive: Troubleshooting Basics
A guide to resolving common OneDrive sync, storage, and access issues, as well as understanding its limitations and integration with other platforms. ...
Tue, Oct 21, 2025 12:44 PM
📬 Not Receiving Emails in the New Outlook? Try These Steps
If you’re using the new Outlook for Windows and not receiving expected emails, follow this guide. No admin rights are required. 🧠 1. Check the “Other” I...
Tue, Oct 21, 2025 9:06 AM
🕒 How to Change Your Time Zone (Windows 11 – No Admin Rights)
If you're traveling or working from a different location, your laptop may show the wrong time. Follow these steps to adjust your time zone—even without ...
Tue, Oct 21, 2025 9:06 AM
🔐 How to Properly Log Out of Servers (Remote Sessions)
To avoid performance issues, license lockouts, or stuck sessions, always log off properly when you're done working on a remote server. 🧭 Applies To:...
Tue, Oct 21, 2025 9:06 AM
🛡️ How to Check Zscaler Status
🔍 Purpose Zscaler Private Access (ZPA) allows you to securely access internal company resources without using a traditional VPN. This guide will show you ...
Tue, Oct 21, 2025 9:06 AM
🔧 How to Force Reset a Lenovo Laptop
Applies to: Lenovo ThinkPad, IdeaPad, Yoga, Legion, and other laptop series Purpose: To power cycle an unresponsive laptop or perform a system-level reset t...
Tue, Oct 21, 2025 9:06 AM
🔧 How to Restore the Teams Tab in Microsoft Teams
🔧 How to Restore the Teams Tab in Microsoft Teams If your Teams tab has disappeared, it's likely due to a new layout update that merges Chat a...
Fri, Oct 3, 2025 2:20 PM
🧭 Step-by-Step: Add Users to a Teams Channe
🔹 1. Add Members to a Standard Channel Standard channels inherit their membership from the team itself. So to add someone to a standard channel: •&n...
Fri, Oct 17, 2025 12:54 PM
📨 Change the "From" Address When Composing a New Email
Open a new email. Go to the Options tab. Click From in the “Show Fields” group to make the From field visible. Click the...
Fri, Oct 17, 2025 12:54 PM