For Keeley'ns
This portion of the Knowledge Base is dedicated to the most prevalent issues Keeley'ns face on regular basis.
✅ What is ServiceBot?
ServiceBot is a FreshService Add-in for Microsoft Teams that connects Keeley’s IT ticketing system (FreshService) with Teams. I...
Wed, Nov 19, 2025 7:33 PM
Frequently Asked Questions (FAQ)
Do I need to do anything with my old signature? No. Once Exclaimer is live, your old signature will be replac...
Fri, Nov 21, 2025 10:17 AM
If Share point wants you to constantly sign in it is most likely because you need to allow all cookies. Please follow the instructions below.
...
Wed, Jan 28, 2026 11:45 AM
Open the SharePoint Library in your browser Navigate to the SharePoint site and go to the document library you want to sync.
Click the “Sync” butt...
Tue, Jan 6, 2026 10:15 AM
Here’s what you can do to change the view or resolution in Remote Desktop:
Adjust Display Settings Before Connecting
Open Remote Desktop Con...
Tue, Jan 6, 2026 10:18 AM
Reset your Bluebeam ID (BBID) password
(Most common — used for licensing and Studio)
If you forgot the password for your Bluebeam ID:
Go to the Blu...
Tue, Jan 6, 2026 10:15 AM
Search for Printers & Scanners
Click Open
Click the printer name
Scroll down and click More devices and printe...
Wed, Jan 28, 2026 11:28 AM
Open the Settings app.
Scroll down and tap Safari.
Under the General section, find Block Pop‑ups.
Toggle Block Pop‑ups OFF to allow pop‑ups (or ON ...
Wed, Jan 28, 2026 11:28 AM
Method 1: Create an Email Template (.oft) in Outlook Desktop (Best Option)
This works in Outlook for Windows.
Step 1: Create the template
Open Outl...
Wed, Jan 28, 2026 11:27 AM