For Keeley'ns
This portion of the Knowledge Base is dedicated to the most prevalent issues Keeley'ns face on regular basis.
Open Chrome
Launch the Chrome browser on your Windows computer.
Go to Settings
Click the three dots (⋮) in the top-right corner. ...
Fri, Oct 17, 2025 1:00 PM
Open Edge
Launch the Microsoft Edge browser.
Access Settings
Click the three dots (⋯) in the top-right corner.
Go to H...
Fri, Oct 3, 2025 2:22 PM
Many Lenovo laptops have a small pinhole reset button on the bottom or side.
Shut down your laptop and unplug it from power.
Locate the pinh...
Fri, Oct 3, 2025 2:22 PM
✅ Standard Download via Browser
You can download files or folders from SharePoint Online in just a few steps:
Go to the SharePoint site Exa...
Fri, Oct 3, 2025 2:23 PM
🧹 1. Use Storage Sense
Automatically delete temporary files, recycle bin contents, and items in your Downloads folder.
Go to Start > Settings >...
Fri, Oct 3, 2025 2:23 PM
Go to the Outlook Web App: https://outlook.office365.com
Sign in with your Office 365 credentials.
Locate the Outlook application in you...
Tue, Oct 21, 2025 8:56 AM
Inside the remote session, click the Start Menu.
Select your profile icon (top of the Start menu).
Click Sign out.
Fri, Oct 3, 2025 2:24 PM
Connecting to a printer takes just a few minutes. Follow the steps below to add a printer on your work computer.
🔌 Option 1: Add a Network Printer
...
Tue, Oct 21, 2025 9:07 AM
A power flush clears out any leftover electricity from your device. This often fixes startup problems, screen issues, or hardware not responding.
💻 Lapt...
Tue, Oct 21, 2025 9:07 AM
Audience: Anyone who needs remote help from IT.
Purpose: Walk you through how to install, start, and use TeamViewer in simple steps.
What is TeamVie...
Tue, Oct 21, 2025 9:07 AM