MS Office
To change options for what happens when you are on a Teams call and a new call comes in, make changes to the options inside Settings as shown below.
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Fri, Jan 30, 2026 2:34 PM
Who this is for: Help Desk, Asset Management Admin
Permissions and Access Needed: AZ-ITMANAGEMENT RDS
Intention: Train Help desk on the proces...
Thu, Jan 29, 2026 11:43 AM
Note: The life of Classic Outlook is 2029 with New Outlook replacing it.
Sometimes when you update a users name in AD, it doesn't change...
Fri, Jan 30, 2026 1:05 PM
Note: Classic Outlook is going away in 2029 so this article will eventually be removed.
When adding users to a shared mailbox, it may take a few minut...
Fri, Jan 30, 2026 2:03 PM