How-Tos

Temporary Access Pass (TAP)
A Temporary Access Pass (TAP) is a time-limited passcode that can be configured for single use or multiple. Users can sign in with a TAP to onboard other pa...
Fri, Nov 22, 2024 3:39 PM
Troubleshooting macOS Freeze Issues with Zscaler
Issue: Some users may experience their macOS device freezing when waking from sleep, especially when Zscaler is enabled. This issue has been observed to per...
Fri, Sep 6, 2024 9:43 AM
Remove Security Warning from M365 Apps
Overview: Some users may encounter persistent security warnings when using Microsoft 365 (M365) apps, such as Word, Excel, or Outlook. These warnings are ...
Thu, Sep 12, 2024 1:35 PM
Varonis File Server Setup (SMB Share)
Summary: A list of permissions needed for the service account monitoring Windows data sources with Varonis SaaS.   Monitoring account (sv...
Wed, Apr 16, 2025 11:19 AM
SharePoint External User Sharing
KB Article: How to Share from Teams/SharePoint with External Users Date: 01.29.2025 Summary/Issue: How to Share Files/Folders from Teams/SharePoint with...
Thu, Jan 30, 2025 9:39 AM
Pardot Link Not Opening
If a user is having issues opening links from Outlook that are from [email protected] (sent via Pardot), then clear out their cache. Make...
Thu, Mar 20, 2025 8:35 AM
Managing Chrome Extension Requests
1. Sign in with an administrator account to the Google Admin console. If you don’t have access, please send a ticket to Cyber to set you up. 2. Go to ...
Fri, May 23, 2025 7:35 AM