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If a user reports this error message: Reply to the user: Please send us a screenshot of the detailed error message as well. It can be found here:...

If a user is trying to post and get an error message along the lines of "Error converting units of measure from XX to YY for Job ZZ..." you would ...

When a user receives the error below about "Job XYZ is not on file for company XYZ or user has no access", we would need to check the job security...

When a user is getting the error saying the account doesn't exist in tenant 'CMiC Cloud': The key to this one is the error saying the acco...

When modifying a security group from the Enter Project Screen > Security tab and it gives the error message "Unable to create record. A record with ...

If someone is not setup as an approver for the PO Module, the below rejection will occur in the workflow You would need to make sure the user i...

If a user is getting this error when trying to print a subcontract: Follow these steps to find the invalid characters and delete them: You can ch...

KEELEY SERVICE DESK Knowledge Base Article CMiC – Texas Subcontract Exception Report Fails with Invalid XML Character (0x0) Article ID 10000107768...