FAQ
Default solution folder, feel free to edit or delete it.
IT Department's Contact Information:
When you need support or assistance with various IT needs, please contact the Service Desk: Phone: 314.655.1045 E...
Wed, Jun 24, 2026 1:06 PM
Click the link below to navigate to the service request page where you can place an order for a new device or program.
https://keeleycompanies.freshse...
Wed, Feb 18, 2026 9:15 AM
How to Request Software from the Freshservice Service Catalog
Purpose
This article explains how to request software through the Freshservice Service Cat...
Mon, Jun 29, 2026 8:58 AM
Go into your Wifi Settings
Find the Wifi named KeeleyCosGuest
Hit Connect
Type in the Password:
KeeleyCompanies
Opt...
Wed, Jun 24, 2026 1:16 PM
This should only be done if a SagePeople New User Equipment Form is not going to flow through to IT or will flow to IT too late.
Open your internet b...
Mon, Jun 10, 2019 9:42 AM
YOU'VE BEEN HACKED!
Just kidding, but seriously, we need to talk...
The email was a phishing attempt by your IT team. Since you...
Fri, Oct 18, 2019 10:57 AM
You fill out the attached sheet. You go to the Service Catalog, choose Local Administrative Rights, input the required information and someone will reach ou...
Tue, Oct 29, 2019 10:10 AM
Description: Mimecast is a cloud-based email
management system.
Use of the add in: Quick release of miscategorized
spam, permitting contacts to prevent...
Mon, Dec 23, 2019 8:01 AM
Upon receipt of an email notice from a UPS that power is down, follow the process below to cleanly shut down the Ewing physical servers.
Power Outage:
...
Mon, Mar 17, 2025 8:03 AM
Our organization will be using a request-based system to manage which Chrome extensions can be installed. Follow the steps below to request an extension you...
Wed, May 21, 2025 8:31 AM