Internal Troubleshooting

This is a database of solutions for the service when troubleshooting CMIC errors.

👇 Giving Read Only Access to Accounts Payable
Ticket Reference #342911 Steps to Accounts Payable "Read Only" Access in CMIC  1. Obtain approval from the user’s manager...
Mon, Mar 2, 2026 9:09 AM
📊 Importing Budgets
Ticket reference #342734  If a user needs the ability to import budgets within CMIC, this access is granted by assigning them the PM ...
Mon, Mar 2, 2026 9:14 AM
🖥️ Giving access to view vendor attachments
Ticket reference #343463 As always, please obtain permission from the user’s manager and ensure the approval is attached to the ticket for documen...
Mon, Mar 2, 2026 9:11 AM
🖥️ Giving access to GC Pay
Ticket reference #343848 If a user submits a ticket requesting access to GC Pay, please initiate the account creation process by contacting the de...
Mon, Mar 2, 2026 9:07 AM
💻 CMIC Analytics Access
Ticket Reference #343885 CMIC Analytics Access – Proper Permission Process If a user submits a request for CMIC Analytics access, please follow the ...
Mon, Mar 2, 2026 10:16 AM
CMIC Analytics Access
Ticket #343885 As always, please obtain permission from the user’s manager and ensure the approval is attached to the ticket for documentation purpose...
Mon, Mar 9, 2026 2:23 PM
How to remove licenses
Ticket Reference #344059 CMIC License Removal Instructions Log into CMIC and navigate to Enterprise > Prod. Go to Field > Maintain Lice...
Mon, Mar 9, 2026 3:18 PM