LKC Ewing Service Desk

Power/Sleep Mode Settings
(Windows 10) 1. In the start menu type in "Power" 2. Select "Power sleep settings" 3. In the power settings under sleep change ...
Tue, Apr 1, 2025 1:54 PM
Updating Folder Permissions in Sharepoint
Navigate to the document or folder Hover over the document or folder to expose and select the "Show actions" option Select the "...
Tue, Apr 1, 2025 2:40 PM
Sign In
1. Go to login.salesforce.com a. Sign in using your salesforce username and password. 2. Be sure to select "Switch to Lightning Exper...
Tue, Apr 1, 2025 3:09 PM
Adding Quick Links To A SharePoint Site
Who Is This For: SharePoint Administrators Where Will This Solution Be Located: L Keeley SharePoint When Does This Solution Apply: SharePoint Ad...
Mon, May 12, 2025 8:30 AM
Editing The IT Help Center On SharePoint Main Pages
Who Is This For: SharePoint Administrators Where Will This Solution Be Located:   ADB SharePoint Main Page: https://lkeeley.sharepoint.com/sites...
Mon, May 12, 2025 8:32 AM
Force Restore/Wipe an iPad
This is for when you do not have the person’s AppleID to allow you to wipe the tablet. First go into Apple Business Manager, search for the device's s...
Mon, May 12, 2025 8:32 AM
Using the Project Portfolio Button in Salesforce Lightning Experience
Using the Project Portfolio Button in Salesforce Lightning Experience   This button is for L. Keeley Opportunities with a status of “Closed Won”. Using ...
Mon, May 12, 2025 8:33 AM
Sage / Aatrix Update
When an update is needed on ew-rds01 for Aatrix / Sage, the regular local admin user credentials (found on all laptops) can be used. Have user bring u...
Mon, May 12, 2025 8:37 AM
Getting Started
See attached.
Mon, May 12, 2025 8:41 AM
Outlook - How do I set up Groups / Distribution Lists?
What does this do?: Setting up a group allows you to create your own email distribution group that you control and can be internally emailed, as well as all...
Mon, May 12, 2025 8:42 AM