LKC Ewing Service Desk

Modifying Quote Terms + Generating Quote Document
Overview: This article outlines the process of modifying quote terms on a salesforce CPQ quote. The sections on the quote are defaulted with placeholder val...
Thu, May 15, 2025 2:33 PM
Configuration Product Selection Applying Discounts
Overview: This article outlines the process of applying discounts to products associated to a Quote within Salesforce CPQ.  Once Quote is created, selec...
Thu, May 15, 2025 2:33 PM
Creating an New Quote
Overview: This article outlines the process of creating a new quote within Salesforce CPQ. Salesforce Opportunities can have many quotes associated to them,...
Thu, May 15, 2025 2:34 PM
CPQ - Importing Quote Lines
Overview: This article outlines the process of importing products from a third party system to Salesforce CPQ. If you use a third party Bill of Materials si...
Thu, May 15, 2025 2:34 PM
Remove Termed User from Action Plans Manually
When Team Members are termed, they should be automatically removed from the Action Planning site. If a ticket is submitted stating that they have not be rem...
Thu, May 15, 2025 2:36 PM
Adding or Deleting a VP on Safety One Stop Forms
Purpose: The purpose of this document is to give you an overview of the Safety one Stop website / app and guide you with instructions to edit available form...
Thu, May 15, 2025 2:37 PM
MFA: How to "Remember Me" on Your Device
1. Enter the code from your phone  2. Select the box “Don’t ask again for 30 days”  3. Select Verify    4. Check the box ne...
Thu, May 15, 2025 2:40 PM
How to Remove Users for Forecasting Groups
How to Remove Users for Forecasting Groups   1. Login to Portal.azure.com 2. Select Enterprise applications 3. Search for Forecasting 4. Sel...
Thu, May 15, 2025 2:41 PM
Everything you need to know about the Safety Assessment Form
Safety One Stop / Safety App (Document for Team Members) Purpose: The purpose of this document is to guide you with instructions to access the Safety As...
Thu, May 15, 2025 2:52 PM
Everything you need to know about the Good Catch Form
Safety One Stop / Safety App (Document for Team Members) Purpose: The purpose of this document is to guide you with instructions to access the Good Catch ...
Thu, May 15, 2025 2:56 PM